Yes, we offer connectors for alternator in, solar in, AC out, AC in, DC out, and battery connectors.

Currently, we are only working with ARCO Zeus.

Yes. See '48V Alternator Details_2025-5-6' document. After wiring, a configuration file needs to be introduced into the ARCO Zeus app.

The battery is SGS Listed to UL 1973. The SGS c/us Listed mark is shown on the battery label. UL1973 and UL60730 are available. Please specify if additional certifications are needed.

68°F–113°F is the specified long-term storage range. Temperatures outside this range do not imply immediate damage, but prolonged or repeated exposure can increase self-discharge and accelerate cell aging. No fixed duration is specified. During usage, the auto-heat feature will heat the battery to 68°F.

Correct. Each battery comes with its cable; no separate ordering is needed.

-40°F to 32°F (-40°C to 0°C): heating only, no charging. 32°F to 71.6°F (0°C to 22°C): charging while heating. Extreme Cold Mode: active battery-assist heating, only works when battery temp is between -5.8°F and 32°F (-21°C to 0°C), no fault, and SOC is above 50%. Each battery's heating module consumes about 250-300W.

The specified cutoff temperature is based on the nominal design value of -20°C (-4°F). A certain tolerance exists in real-world operations. At very low temperatures, internal resistance increases significantly, which can result in: reduced available capacity, increased voltage drop under load, lower power output capability, and earlier low-voltage protection triggering under heavy loads. These effects are typically temporary and recover once the battery returns to normal operating temperature. Occasional operation below -20°C under moderate discharge loads is generally not expected to cause permanent damage, although performance may be noticeably reduced.

Yes, PKG2 supports RV-C communication, but a PowerLink is needed.

A list of currently used PGNs can be compiled and shared. Please specify which components (DC source, inverter, solar charger, etc.) are needed.

X-Fusion Power Assist can supplement the input source with up to 5kVA (~4.2kW) whenever the load exceeds available grid or generator capacity. AC input/output cables come in 30A and 50A options. AC output is capped at 5kVA; overload protection triggers if downstream loads exceed this. Shore power input current can be set manually in the app/console.

In passthrough mode, if AC out requires more power than shore power, this feature will be activated automatically.

5000VA / 4000W is the max constant power. Surge: 7500VA for 380ms, 10000VA Max.

Yes, it is mainly used in situations where shore power is insufficient.

Yes, gen2 PowerHub can be limited to 80A manually. Both max input and max output are 100A.

The 2,000m limit is related to cooling and electrical safety margins. At higher altitudes, thinner air reduces cooling efficiency and insulation (clearance through air). Operation slightly above 2,000m does not necessarily cause immediate fault, but it is outside the validated operating range. Based on ~4 years of field experience with multiple OEM customers, no altitude-related issues have been reported in normal operation. Extreme conditions (substantially higher altitude + continuous full power) would be more significant.

Yes, it is DC-DC charge-controlled. All inputs on the PowerHub will be converted to approximately 54V and fed into the 48V bus bar. The 48V bus bar is connected to three battery ports and the 48V output port. Examples: 60V input (at 66.7A / limited to 4000W) would be controlled to charge the battery at a nominal 54V at 74A maximum. 13V input (at 100A / up to 1300W) would be boosted to charge the battery at a nominal 54V at 24A maximum.